Legal
Effective date:
Serene Creations LLC, a New Jersey trade name (DBA) of SPQR NJ LLC.
Thank you for using Serene Creations. These Terms of Service govern your use of the website, games, and other technologies, products, and services (the “Services”) offered by Serene Creations LLC, a New Jersey trade name (DBA) of SPQR NJ LLC (“Serene Creations”, “we”, “us”, “our”).
By using our Services, you agree to these Terms of Service and to our Privacy Policy located at https://www.serenecreations.io/privacy.
Our Services may operate across different platforms and jurisdictions, and additional terms or product requirements (including age requirements and platform terms from app stores) may apply. Where additional terms apply, they will be made available with the relevant Service and will become part of your agreement with Serene Creations if you choose to use that Service.
Using Our Services
By using our Services, you agree to follow these rules:
- Don’t do anything illegal, fraudulent, false, or misleading (for example, impersonating someone else, manipulating the Services, or providing false information).
- Don’t engage in any activity that exploits, harms, or threatens to harm another business or person, especially children.
- Don’t send spam. Spam includes unwanted or unsolicited bulk email, postings, contact requests, SMS messages, or instant messages.
- Don’t publicly display or use the Services to share inappropriate content (for example, nudity, pornography, offensive or discriminatory language, graphic violence, or content depicting criminal activity).
- Don’t circumvent any technical, contractual, or platform restrictions on access to or availability of the Services.
- Don’t engage in activity that is harmful to you, the Services, or others (for example, transmitting viruses or malware, harassment or stalking, posting terrorist content, communicating hate speech, or advocating violence against others).
- Don’t infringe upon the rights of others (for example, unauthorized sharing of copyrighted material, or unauthorized resale or distribution of the Services).
- Don’t access or collect data from our Services using automated means (such as scrapers or bots) without our prior written permission.
- Don’t help others break these rules.
- We may suspend or stop providing our Services to you if you do not comply with these terms or our policies, or if we are investigating suspected misconduct.
Eligibility and Age
You must be at least the minimum age required in your jurisdiction to enter into a binding contract in order to agree to these terms on your own behalf. If you are below that age, you may use the Services only with the involvement of a parent or legal guardian who agrees to these terms on your behalf.
Specific games may set their own age ratings or restrictions. Where a game is rated for ages above 13, that rating governs and is enforced through app store and platform mechanisms. We do not knowingly collect personal data from children under 13 (see our Privacy Policy).
Content on the Site and in Our Services
The contents of www.serenecreations.io and the Services, including blog posts, news articles, photographs, images, audio clips, video clips, gameplay footage, and similar materials (collectively, the “Content”), are protected by copyright and are owned or controlled by Serene Creations or by the party credited as the provider of the Content. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through the Services.
You may download or copy the Content and other downloadable items displayed on the website for personal, non-commercial use only, provided you maintain all copyright and other notices contained therein.
In connection with your use of the Services, our games, software, documents, templates, guidance, and other tools (collectively, the “Works”) are protected by copyright and are owned or controlled by Serene Creations or by the party credited as the owner of the Works.
If you purchase one of our games or sign up for a paid offering, you are granted a personal, non-exclusive, non-transferable, single-user license to use that Work. The license does not permit redistribution, sublicensing, or extension of use to multiple persons except as expressly permitted on the relevant platform (for example, family-sharing features offered by an app store). Serene Creations retains all title and ownership of the Works. For multi-user, organizational, or commercial licenses, please contact us at sales@serenecreations.io.
Your Content in Our Services
Some of our Services may allow you to upload, submit, store, send, or receive content (for example, a message you send through our contact form, or feedback you provide). You retain ownership of any intellectual-property rights that you hold in that content. What belongs to you stays yours.
By submitting content to us, you grant Serene Creations a limited, worldwide, royalty-free license to use that content solely for the purpose of operating, providing, and improving the Services and responding to you. We will not use content you submit through the contact form for marketing or publicity without your separate, explicit consent.
You are responsible for the accuracy of the content you provide. We have no way of knowing whether the information you provide accurately represents you. Serene Creations will not review or be responsible for the accuracy of your information or how it is applied within the Services.
Serene Studio — Hosted Customer Content
The following additional terms apply to content you store on or serve from Serene Studio, the studio’s hosted platform product for businesses. Serene Studio covers your tenant website files and pages, the images you upload to your public image folder, newsletters you send through the platform, and anything else you store in or publish through the service.
(a) Your content, your responsibility
You are solely responsible for all content you or your users store on or serve from Serene Studio, whether it sits privately in your account or is served publicly — including everything published on your website, everything in your public image folder, and every newsletter sent from your account. We do not review your content before it is stored or published, and storing or serving it does not mean we endorse it or have checked it for you.
You confirm that, for everything you store on or serve from the service, you either own it or hold the rights and permissions needed to use it this way — including the rights to any images, text, logos, fonts, and personal information it contains, and any consent required from people who appear in it.
We claim no ownership of your content. You grant us only the limited license we need to operate the service: to store, copy, transmit, display, and serve your content, at your direction, for as long as it remains in your account.
(b) Acceptable use
Everything you store on or serve from Serene Studio must comply with the law and with our Content Policy, which is part of these terms by reference. The short version: content must be lawful, must be yours to use, and must be suitable for a general business audience — PG-13 or cleaner. The Content Policy defines the restricted categories, gives examples, and explains how we enforce it. Where these terms and the Content Policy differ, these terms control.
You also agree not to misuse the service itself: no probing or bypassing security, no interfering with other tenants, no sending unsolicited bulk mail through the newsletter tools, and no using the service to distribute malware or run deceptive schemes.
(c) The public image folder is public
Files you upload to your public image folder are served at https://{yourdomain}/img/ and are accessible to the entire internet. Anyone with the address can view, download, copy, and share them, with or without your knowledge, and copies may persist elsewhere after you delete the original. Do not upload anything you are not prepared to make public.
By uploading a file to the public folder, you affirm that you have the rights needed to publish it to the public internet, and that it complies with section (b). We may review public-folder content against the Content Policy at any time — by automated scanning, periodic sampling, or in response to a report — and may remove files that violate it. Our right to review is not an obligation to review; responsibility for public-folder content stays with you.
(d) Copyright and other IP complaints (DMCA)
We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content stored on or served from Serene Studio infringes your copyright, send a notice containing the elements required by section 512(c)(3) to our designated agent.
DMCA designated agent registration with the U.S. Copyright Office is currently in progress. Until registration is complete and the agent’s name and contact information are published here, please direct DMCA notices to privacy@serenecreations.io with “DMCA Notice” in the subject line.
When we receive a valid notice, we will remove or disable access to the identified content promptly and notify the customer who stored it. That customer may send a counter-notice under section 512(g); if we receive a valid counter-notice, we will forward it to the complaining party and may restore the content within the statutory window unless the complaining party tells us it has filed a court action.
We maintain a repeat-infringer policy: we will terminate, in appropriate circumstances, the accounts of customers who repeatedly infringe copyrights. Trademark and other intellectual-property complaints may be sent to the same contact and are handled on the same remove-notify-review pattern.
Misrepresenting that content is infringing, or that it was removed by mistake, can make the sender of the notice or counter-notice liable for damages under section 512(f).
(e) Enforcement, suspension, and termination
If content or conduct violates these terms or the Content Policy, we may act as that policy describes: warn you, remove or disable access to the content, suspend your account or its public surfaces, or terminate your account. We start at the step proportionate to the severity and history, and we may act without prior notice where the violation is severe, is causing harm, involves illegal content, or exposes us to legal risk.
Content that is illegal — including any child sexual abuse material — is removed immediately upon discovery and reported to the authorities the law designates, and the account may be terminated without any prior step. Federal law requires us to report apparent child sexual abuse material to the National Center for Missing and Exploited Children and to preserve it for law enforcement; we comply without exception.
If you believe we acted on your content in error, reply to the enforcement notice. We will review and answer. Nothing in this section limits any other remedy available to us under these terms or at law, and fees already paid are not refunded when an account is suspended or terminated for a violation.
(f) Responsibility for claims arising from your content
If someone brings a claim against us because of content you stored on or served from Serene Studio — or because of how you used the service — you agree to take responsibility for that claim: to cover the costs, damages, and reasonable legal fees we incur because of it, and to cooperate with us in resolving it. This applies, for example, to claims that your content infringes someone’s rights, defames someone, or breaks a law. It does not apply to the extent a claim arises from our own breach of these terms.
The indemnification language in this section is a plain-language placeholder pending review by a licensed attorney. We draft; we do not give legal advice.
Use of Software in Our Services
Some of our Services are provided as software you install on your device, and others are provided as hosted offerings you access through the internet. Serene Creations retains all title to, and ownership of, the software and any copies produced. You will not:
- reproduce or modify the software, except as expressly permitted by these terms or by applicable law;
- provide, rent, sell, sub-license, lease, merge, translate, loan, disclose, use for time-sharing or service-bureau purposes, or otherwise transfer or distribute the software or any part of it, or use it for the benefit of a third party;
- reverse-assemble, reverse-compile, or reverse-engineer the software, or otherwise attempt to discover any software source code or underlying proprietary information (except to the limited extent that applicable law prohibits reverse-engineering restrictions);
- without the express prior written consent of Serene Creations, disclose to any third party the results of any benchmarking or comparative study or analysis involving the software; or
- possess or use the software, or allow its transfer, export, or re-export, in breach of any applicable export laws or regulations.
We make reasonable commercial efforts to keep the Services available, but we reserve the right to suspend access for scheduled or emergency maintenance.
When a Service includes downloadable software, the software may update automatically once a new version or feature is available. Where the platform allows, you may be able to adjust automatic-update settings.
Light-Pattern Commitments
Our Services are designed around four light-pattern commitments. They are public commitments made to you, and we hold ourselves to them:
- Time-honest. We do not use grind, daily-login streaks, or escalating session pressure to inflate playtime. The game is built to be put down.
- Money-honest. We charge real prices, in real currency. We do not use loot boxes, gacha, randomized purchases, premium currencies that obscure cost, or power-creep mechanics designed to make purchased items lose value.
- Quietly social. We do not use your relationships as a growth lever. No invite-to-unlock gates, no contact-list scraping, no social-graph harvesting. Leaderboards, where they exist, are opt-in.
- Mind-honest. The game is what it appears to be. No rigged drop rates, no hidden mechanics that change after losses, no completion-anxiety mechanics. The rules don’t change to keep you hooked.
These commitments are not separate from these terms — they describe how we run the Services. If you believe we have failed to live up to a commitment, please tell us at hello@serenecreations.io and we will take the report seriously.
Purchases, Refunds, and Promotions
Where a Service is sold through a third-party platform such as Apple’s App Store or Google Play, that platform’s purchase, refund, and chargeback policies apply to your transaction. Please consult the platform’s terms for the controlling rules.
Where a Service is sold directly through Serene Creations:
- All offer codes and discount codes are subject to these Terms of Service. Where a discount does not specify a particular item, it applies to the order total.
- To redeem a discount, the offer code must be entered into the discount-code field on the applicable checkout page and submitted by you.
- Discounts are not transferable and are not redeemable for cash, credit, or against previous purchases.
- Unless otherwise stated, discounts cannot be combined. Only one offer can be applied to any order.
- Offers may be amended or withdrawn at any time.
If you are using our Services on behalf of a business, that business accepts these terms. The business will hold harmless and indemnify Serene Creations and its affiliates, officers, agents, and employees from any claim, suit, or action arising from or related to use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs, and attorneys’ fees.
Investor Communications
Serene Creations may, from time to time, allow prospective and current investors to access secured channels containing confidential information about the company. By accessing, or requesting access to, investor-specific content, you acknowledge that:
- you will not use the information in violation of applicable securities laws or regulations;
- you will keep such information confidential and will not communicate the information to any individual, corporation, partnership, limited liability company, joint venture, association, joint stock company, trust, unincorporated organization, government (or any agency or political subdivision thereof), or any other entity without our prior written consent; and
- you will not use such information in any manner intended to compete with the business of Serene Creations, and you are not principally engaged in a similar business or deriving a significant portion of your revenue from operating or owning a similar business.
Cancellation
For purchases made directly through Serene Creations, you are entitled to cancel within fifteen calendar days of purchase if no substantial use of the purchased Service has occurred. The fifteen-day period begins on the day on which you, or a third party designated by you, made the purchase. To exercise your cancellation right, contact us at support@serenecreations.io.
Your cancellation entitlement will be invalidated as soon as you (or a third party designated by you) (i) begin substantial use of the Services purchased, or (ii) the fifteen-day period has expired.
If you meet the above criteria, we will refund the payment we received from you no later than fifteen calendar days from the day we received communication of your cancellation. We will use the same payment method for the reimbursement that you used for the original transaction, unless you expressly agree otherwise.
Purchases made through a third-party platform (such as Apple’s App Store or Google Play) are subject to that platform’s refund policy and must be requested through that platform.
Modifying and Terminating Our Services
We are regularly changing and improving our Services. We may add or remove features, and we may suspend or stop a Service altogether. You acknowledge that Serene Creations may modify or suspend any of its Services or offerings at any time.
You can stop using our Services at any time. Serene Creations may also stop providing the Services to you, or add or create new limits to the Services or offerings, at any time.
If we need to stop or suspend a Service or offering, we will do what we can to give you reasonable advance notice and an opportunity to extract any information you have entrusted to that Service or offering. That said, Serene Creations is not liable for any disruption or loss you may incur because of the modification, disruption, or termination of a Service or offering.
Your purchases may be adapted in the future with respect to functionality or features, regardless of any oral or written comments (public or private) made by Serene Creations or any of its affiliates or partners regarding our products and services.
Updates to Our Services and Changes to These Terms of Service
We may change these Terms of Service from time to time. We will inform you of changes by posting the new terms on our website and updating the effective date at the top of the document. Where changes are material, we will provide a more prominent notice (for example, an in-game notice or an email if we hold a current address for you). Continued use of the Services after the changes become effective means you agree to the new Terms of Service. If you do not agree to the new Terms of Service, you may stop using the Services and close your account, if you have one.
Disclaimer of Warranty
We provide our Services “as is,” “with all faults,” and “as available.” You bear the entire risk as to quality, safety, and performance. Other than as expressly set out in these terms or in additional terms, neither Serene Creations nor its suppliers or distributors makes any specific promises about the Services. For example, we make no commitments about the content or functions within the Services, nor do we make commitments as to their reliability, availability, or fitness for any particular purpose.
You may have additional consumer rights under your local laws that this agreement cannot change. To the extent permitted under your local laws, Serene Creations and its suppliers and distributors exclude any implied warranties or conditions, including those of merchantability, fitness for a particular purpose, safety, comfort, and non-infringement. If your local laws impose a warranty, guarantee, or condition even though these terms do not, its duration is limited to 90 days from when you download or first use the relevant Service.
Liability for Our Services
WHEN PERMITTED BY LAW, SERENE CREATIONS, AND SERENE CREATIONS’ SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES, OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF SERENE CREATIONS, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).
IN ALL CASES, SERENE CREATIONS AND ITS SUPPLIERS AND DISTRIBUTORS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
Governing Law and Disputes
These Terms of Service are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. To the extent permitted by applicable law, any dispute arising out of or relating to these terms or the Services shall be brought in the state or federal courts located in New Jersey, and you consent to the personal jurisdiction of those courts. Nothing in these terms limits any non-waivable rights you may have under your local consumer-protection laws.
Contact
Support: support@serenecreations.io
General contact: hello@serenecreations.io
Sales and licensing: sales@serenecreations.io
Legal and privacy: privacy@serenecreations.io
Postal address: Serene Creations LLC (DBA of SPQR NJ LLC), New Jersey, USA. A complete mailing address will be provided on request.